In fact, when you go live, your software shouldn’t be “done.” If it is, you’ve done something wrong.
You see, in the history of software, there’s never been such a thing as a piece of software that launched without bugs. Think of your favorite, most used platforms. Gmail. Facebook. Salesforce. All are brimming with bugs. Every day a user writes into their contact forms about a bug they discovered, and while a lot of them are PEBKAC errors, a lot of them are legitimate bugs. And the ticket tracker logs them, someone triages them, and, eventually, most of them will be corrected.
But before that happens, some new feature will be added, or an existing feature will be modified (‘member when Facebook separated out the messages app from the FB mobile app?), and that will create a whole new series of bugs. (more…)
In the world of software consulting, it can be virtually impossible to determine what the fair market value for software development is. Nobody estimates work according to the same parameters: some firms have differing rates for differing services, some have offshore development services, some won’t provide a meaningful estimate at all (and for good reason). (more…)
“In the beginner’s mind there are many possibilities, but in the expert’s there are few.”
— Shunryu Suzuki
I was recently given the opportunity to present myself as a “thought leader for my industry.” I’ve been pondering this. What do I know? What do I know so deeply and fully that others might want to hear my opinions about it? Not much, it seems. Actually, I don’t have nearly as many answers as I have questions. But more than this, it’s the questions that really keep me interested. (more…)
In the early years of Art & Logic, my wife and I liked to visit a small inn in Palm Springs called Villa Royale. It was lovely. Each room was decorated in a different European country theme. The proprietors traveled frequently and brought back regional artifacts to lend authenticity to the room designs. It was a relaxed and creative space — especially the small pool at the back of the property with its odd shape and faux antique fountain. This was before we had children, so we had lots of hours to while away. I spent many of them pacing around that pool and sketching out my vision for how Art & Logic should work. How would we recruit developers? How would we keep track of our time? How would we bill our clients? (more…)
One of our developers was recently talking about a personal milestone that happened to mark both his 20th year at Art & Logic as well as his son’s 20th birthday. That got me thinking about how much parenting and software actually have in common. For instance…
- It’s never done.
- The requirements are constantly changing.
- You never feel like you’re quite ready to start.
- It can cost way more than you could ever imagine.
- You can do a lot of it from home, but some travel will be necessary.
- You can find an endless supply of books telling you how to do it, but the best way to learn is on-the-job.
- You’ll make mistakes along the way.
- It can be rewarding one minute and equally exasperating the next.
- It can keep you up all night.
- And at some point, you have to do a public release and trust that you got it right.