3 Ways Technology is Driving Customer Service in 2015

3 Ways Technology is Driving Customer Service in 2015

Customer satisfaction is increasingly being linked to revenue growth for field services companies, with a recent Aberdeen report finding that organizations that achieved a 90% rating in customer satisfaction also enjoyed a 6.1% growth in their service revenues and a...
How Custom Apps Are Connecting Field Service Workforces

How Custom Apps Are Connecting Field Service Workforces

If you’re a transportation company, you may send drivers all across the country shipping goods to your clients. In this business, even the best drivers will get into accidents from time to time. In order to manage questions of liability, it’s essential for your...