Customer satisfaction is increasingly being linked to revenue growth for field services companies, with a recent Aberdeen report finding that organizations that achieved a 90% rating in customer satisfaction also enjoyed a 6.1% growth in their service revenues and a...
Point-of-sale (or POS) software is often fairly generic, supporting a process that is the same across many different types of stores. But there are notable exceptions. Apple’s retail stores introduced an innovative new approach to point-of-sale, with employees...
If you’re a transportation company, you may send drivers all across the country shipping goods to your clients. In this business, even the best drivers will get into accidents from time to time. In order to manage questions of liability, it’s essential for your...
Today, more and more companies are exploring custom field service software development – in part because it is among the most specialized software an organization uses. Consider point-of-sale (or POS) software for some useful contrast. POS software is fairly generic,...
Your average software developer has it easy, in some respects. When most of your work takes place in virtual space, your software doesn’t have to deal with the physical world very much. But a store is a different story. Every day, it needs software to coordinate an...
